Dreem Coaching & Consulting respects your privacy and is committed to protecting the personal information you share with us. 

This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website, enquire about our services, download a resource, register for a program, attend a workshop, join our email list, or work with us through coaching, consulting, leadership development, communication training, Insights Discovery® programs or other workplace training services.

Dreem Coaching & Consulting operates in Australia and works with leaders, teams and organisations across Australia and internationally.

By using our website, submitting a form, engaging with our content, downloading a resource, registering for an event or working with us, you agree to the terms of this Privacy Policy.

1. Who we are

Dreem Coaching & Consulting provides executive coaching, leadership development, effective communication programs, Insights Discovery® workshops, women in leadership programs, workplace training and organisational consulting services.

For the purposes of this Privacy Policy, “Dreem”, “we”, “us” and “our” refers to Dreem Coaching & Consulting.

Contact:
Email: [email protected]
Website: www.dreem.com.au

2. What personal information we collect

The personal information we collect depends on how you interact with us.

We may collect:

• Your name
• Email address
• Phone number
  Job title
• Organisation or company name
• Location
• Billing or payment information
• Details submitted through website forms, enquiry forms, surveys or lead generation forms Information provided when you register for a program, event, workshop or coaching session
• Communication preferences
• Feedback, testimonials or responses you choose to share
• Information about your participation in coaching, workshops, programs or training sessions
• Website usage information, such as pages visited, links clicked, device type, browser type and referral source

Where relevant to our services, we may also collect information about your professional goals, leadership development needs, team dynamics, communication preferences or organisational challenges.

We only collect sensitive information where it is reasonably necessary for the service we are providing and where you have given consent, or where we are otherwise permitted by law to do so. Sensitive information may include information shared voluntarily in coaching, leadership development, wellbeing-related conversations or team development contexts.

3. How we collect personal information

We may collect personal information when you:

• Visit our website
• Complete a contact form or enquiry form
• Download a guide, workbook, template or resource
• Register for a webinar, event, workshop, program or coaching session
• Subscribe to our email list
• Respond to a survey, quiz or assessment
• Communicate with us by email, phone, video call, social media or other channels
• Engage with our ads, including LinkedIn lead generation forms
• Purchase a product, service, program or digital resource
• Provide feedback or testimonials
• Work with us as a client, partner, supplier or contractor

We may also collect information from third-party platforms we use to deliver our services, including website hosting platforms, email marketing tools, payment processors, customer relationship management systems, analytics tools, advertising platforms, learning platforms and assessment providers.

4. Why we collect and use personal information

We collect and use personal information to:

• Respond to enquiries
• Deliver coaching, consulting, training, workshops and programs
• Provide resources, guides, templates, workbooks and downloads
• Manage registrations, bookings and client communications
• Personalise your experience with Dreem
• Understand your leadership, communication, team development or organisational needs
• Send relevant content, updates, invitations, newsletters and marketing communications
• Improve our website, services, content and client experience
• Process payments and manage invoices
• Manage client relationships and service delivery
• Measure marketing performance and campaign effectiveness
• Meet legal, administrative, accounting and business obligations

We may use your personal information for direct marketing where you have subscribed, downloaded a resource, engaged with our content, made an enquiry, attended an event or otherwise interacted with Dreem in a way that indicates interest in our services.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.